CRM & Sales

“CRM and Sales Automation system” is a software application built to the requirements of the Customer.

The CRM product is a server-based Internet application accessible via standard browsers such as MS Internet Explorer 5.0+ and Netscape 4.7+. The Product operates as an ASP (active service provider) service for multiple subscribers. Number of subscribers will only be limited to the hardware capacity.

The main purpose of the Product is to supply computing services to subscribers in accordance to the Specification below.

The Product will allow users (account managers, executive, accounting and support personnel of a Company-Subscriber) to maintain their customer database, leads, product database, pricing structure, log calls and conversations; complete, store and manage quotes, contracts and expenses, provide after-sales support, produce reports and analyze performance of each member of the Company.

The main purpose of the Product is to monitor performance and expenditure/revenue of the individual managers, teams, offices and the Company overall.

The Product provides a complete online Sales Office Solution.

Screenshots

The Product will have the following features/facilities:

• Multiple Subscriber facility (ASP facility)
• Multi-language support.
• Multi-currency support.
• Multi-office support (per Subscriber).
• Business Directory (database of country local companies);
• Lead Management;
• Case management (Customer Support);
• Account management;
• Facility for centralized management of service rates and discounts;
• Automated Quotes generation;
• Contracts management;
• Internet File System (Library);
• Expenses management;
• Configurable Reports system;
• Invoices management;
• Payments management;
• Optional Stock Control;
• Campaign management;
• Personal Files Folder;
• Control Panel;
• Auto-alert system;
• Holidays booking/management system;
• Purchases control;
• Ability for modularised extension of the system;
• Branding – ability to tune/customize the Subscriber’s interface.
• Optional Connectivity to other legacy systems;
• Flexible Security;
• Tasks management;
• Export option;
• Administrative interface;
• System management interface.

We no longer have rights to sell the above mentioned Sales and CRM system. However, the experience and knowledge gained during the development of it will allow us to build a similar system to a customer's specification.